Privacy Policy

A Legal Disclaimer

Effective Date: 10/05/18

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At PureComfort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

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1. Information We Collect

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When you interact with our website, we may collect the following information:

✔ Personal Information – Name, email address, phone number, shipping & billing address.
✔ Payment Information – Processed securely via third-party payment providers; we do not store card details.
✔ Order Details – Products purchased, order history, and transaction information.
✔ Browsing Data – IP address, browser type, pages visited, and other analytics data.

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2. How We Use Your Information

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We use the information collected for:

✅ Order Processing & Delivery – To process payments, fulfill orders, and provide customer support.
✅ Personalized Experience – To improve our website, recommend products, and enhance your shopping experience.
✅ Marketing & Promotions – To send special offers, updates, and promotional emails (only with your consent).
✅ Security & Fraud Prevention – To protect against fraud, unauthorized access, and ensure website security.

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3. Sharing Your Information

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We do not sell or rent your personal data. However, we may share information with:

🔹 Shipping & Logistics Partners – To ensure your order is delivered.
🔹 Payment Processors – To securely handle transactions.
🔹 Legal Authorities – If required by law or to prevent fraud.

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4. Data Security

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We implement strict security measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute security.

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5. Cookies & Tracking Technologies

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We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

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6. Your Rights

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You have the right to:

✔ Request access to your personal data.
✔ Correct or update your information.
✔ Opt-out of marketing emails.
✔ Request data deletion (subject to legal obligations).

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To exercise your rights, contact us at support@purecomfort-co.com.

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7. Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

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8. Updates to This Policy

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We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

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9. Contact Us

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If you have any questions about this policy, please contact us at:

📧 Email: support@purecomfort-co.com
📍 Address: 674 Cranbrook Rd, Ilford Essex, IG6 1HN

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By using our website, you agree to this Privacy Policy.