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Shipping Policy

PureComfort Co.


At PureComfort, we are committed to delivering your order quickly and securely. Please read our shipping policy below for details on processing times, delivery options, and other important information.
Processing & Delivery Times

  • Order Processing: All orders are processed within 2 business days (excluding weekends and holidays).

  • Standard Delivery: Estimated delivery within 1 to 4 business days after dispatch.

  • Express Delivery: If available, orders arrive within [2] business days. Additional charges may apply.
     

Shipping Costs

  • Free Standard Shipping on all orders over £[X].

  • Orders under £[X] may have a flat-rate shipping fee of £[X].

  • Express shipping fees vary and will be calculated at checkout.
     

Where We Ship

  • We currently ship within the UK only.

  • Unfortunately, we do not ship to P.O. Boxes or internationally at this time.
     

Order Tracking
Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Missed or Delayed Deliveries
If your order is delayed beyond the estimated timeframe, please contact us at [Your Email], and we will work with the courier to resolve the issue.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email support@purecomfort-co.com within [7] days of delivery with photos, and we will arrange a replacement or refund.

For further questions, feel free to contact us at support@purecomfort-co.com


Copyright 2025 PureComfort Co.

Shipping Policy - The Basics

What to Include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

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